FAQ

Frequently Asked Questions

The TAMI dogbox has eyelets on the sides for securing it with the included carabiner straps. A matching seatbelt extender is included with the TAMI rear seat box . Ideally, the TAMI dogbox should fit snugly in your vehicle and wedge itself securely into place. In our experience, the weight of your dog then means that no further securing is usually necessary. This is a significant advantage, especially if you frequently rearrange the box. However, when installing it on the back seat, we recommend using the included seatbelt extender for secure fastening.

The TAMI backseat carrier is essentially installed upside down, with the front entrance facing the backrest. This is so that in the event of sudden braking, your dog won't be thrown against the mesh at the front, but rather into the soft back panel!

The TAMI rear seat box can be attached both on the back seat and in the trunk. However, its rhomboid shape should be noted. On a flat surface, the box appears slightly distorted!

1x foot pump
1x Combined bumper and side entry protection
4x fastening straps (2x long, 2x short)
2x Universal Belt Extensions (Accessory Rear Seat Box)
1x special carabiner for guiding the seat belts (accessory for rear seat box)
1x continuously inflatable leveling roller (accessory for rear seat box)
1x Repair Kit

To choose the right size dogbox, simply measure your dog from the base of its tail to its muzzle and subtract 15 cm. This measurement should just barely fit on the longer side of the selected TAMI trunk box. For the TAMI backseat box, only subtract 10 cm from the measured length due to its reduced depth.

Dropstitch material has only been on the market for a few years, and there are only a few manufacturers worldwide. Dropstitch uses thousands of threads stretched across the fabric, making the TAMI dog box incredibly dimensionally stable and robust.

The TAMI dogbox is 100% handmade, which is reflected in the production costs. Furthermore, the TAMI dogbox is made from non-toxic materials.

The Dropstitch material originally comes from the military sector and is extremely robust and durable. Furthermore, when designing the TAMI dogbox, we made sure that your dog cannot get enough material between its teeth while inside. A repair kit is also included so you can easily repair the box yourself if necessary.

The major advantage of our TAMI dogbox – in terms of your dog's safety – is the airbag effect. In the event of an accident, the box crumples to form a protective barrier around your dog, ensuring optimal protection even in dangerous situations.

If you discover a leak in your TAMI Dogbox, you can easily repair it. Take one of the patches from the repair kit and, if necessary, cut it to the size of the damaged area. Place it on the damaged area and trace around it with a pencil. Mask off the area outside the pencil line with masking tape. Using a small brush, apply the adhesive to both the damaged area and the patch, then remove the masking tape. For a strong bond, press the patch firmly onto the surface. Use a roller or similar tool for this.

Shipment

Germany
Order value under €50: Shipping costs €4.99
Order value over €50: Free shipping

Europe
Order value under €50: Shipping costs €6.99
Order value over €50: Free shipping

Flat shipping fee of €19.99.

For deliveries to countries outside Europe or non-EU countries, additional country-specific import duties, customs clearance fees, customs clearance service fees, and import sales taxes may apply. The amount of the fees depends on the respective country of delivery. Please check with your local customs office for these fees. These fees are to be paid by you.

Payment

For orders from the webshop you can of course pay via PayPal (more information at www.paypal.de ).

With Google Pay , you can link your PayPal account, debit or credit card to make quick and easy payments.

When placing your order online, please provide the relevant information. This information will then be sent to us via an encrypted SSL connection.

The principle is simple: From the invoice date, you generally have 30 days to settle your bill. You only pay once you've received the goods. You can shop at your leisure, complete your order, and inspect the products at home.

return

Returns must be made within 14 days. The product must be returned to us undamaged, in like-new condition, and complete with all accessories. You should carefully unpack the TAMI dogbox on a clean surface and inflate it to test how it fits in your vehicle. Please make sure that the TAMI dogbox shows no signs of use or damage, and that the accessories are also returned complete and IN LIKE-NEW CONDITION in the original TAMI dogbox.